Send a Reminder
Haven't received a response within 24 business hours? Send a reminder to prioritize your case.
When can I send a reminder?
- • Your case must be pending for at least 24 business hours
- • Business hours exclude weekends (Saturday & Sunday)
- • Case must not have received an admin response yet
- • Case must not be resolved or closed
Don't have a task number? Submit a new case
Want to check your case status? Check status